With the launch of the Integrated Pensioners’ Portal of the Bank of India, five banks are now integrated to provide services from a single platform.
Shri V. Shrinivas, Secretary of the Department of Pension & Pensioners’ Welfare (P&PW), announced that all Pension Disbursing Banks’ portals would be integrated into the Integrated Pensioners’ Portal of the Department to improve pensioners’ ease of living. He made this statement at the launch ceremony of the Integrated Pensioners’ Portal of the Bank of India on April 26, 2024. Secretary Shrinivas outlined several initiatives by the Department to enhance pensioners’ welfare, such as digital empowerment through Digital Life Certificates and the Bhavishya Portal.
The Bhavishya platform has enabled the end-to-end digitization of the pension processing and payment system, from online filing of retiree papers to issuing the electronic Pension Payment Order (PPO) and its storage in Digilocker. Since January 1, 2017, the Bhavishya platform has been mandatory for all central government departments. Currently, it is being implemented in 98 ministries and departments, including 870 attached offices and 8,174 Drawing and Disbursing Officers (DDOs). The Department was recognized with a third-place ranking for the Bhavishya online tracking system in the NeSDA Assessment 2021 among all central government e-governance service delivery portals.
The integration of pension portals from banks such as SBI, Bank of Baroda, Punjab National Bank, and Canara Bank with the Bhavishya portal has been completed. With the integration of the Bank of India into the Integrated Pensioners’ Portal, the bank’s pensioners can now access services such as pension slips, life certificate submission status, due and drawn statements, and Form 16 in one place. More Pension Disbursing Banks are expected to join the Integrated Pensioners’ Portal shortly.
