FRI classifies mobile numbers based on the risk of financial fraud Medium, High, or Very High using inputs from banks, payment operators, the Indian Cybercrime Coordination Centre, and citizen reports via the Sanchar Saathi platform. By analyzing suspicious transactions, the system alerts banks and TPAPs, enabling them to block or flag high-risk activity, safeguarding stakeholders and customers alike.
Citizen Participation Through Sanchar Saathi
Citizens play a pivotal role in curbing cyber fraud through Sanchar Saathi, India’s crowdsourced cyber-intelligence tool. Users can report suspicious calls, verify mobile connections under their name, block lost or stolen devices, and check handset authenticity. The initiative empowers citizens to actively protect themselves and others while helping authorities identify patterns and take preventive measures.
Collaborative Cybersecurity Efforts
DoT credits the success of FRI to inter-agency collaboration involving RBI, NPCI, SEBI, PFRDA, banks, payment system operators, and telecom service providers. Regular knowledge-sharing sessions 16 held so far enhance awareness and effective implementation, reinforcing a secure digital payments ecosystem and proactive fraud detection.
Key Features of Sanchar Saathi
- Chakshu: Report suspected fraud calls and SMS directly from mobile logs.
- Manage Mobile Connections: View and control numbers registered in your name.
- Block Lost/Stolen Devices: Trace and disable mobile handsets quickly.
- Handset Verification: Confirm authenticity before purchase.
- Trusted Contacts: Access verified bank and financial institution information.
Digital Intelligence Platform (DIP)
DIP provides a secure online platform for sharing information related to misuse of telecom resources, connecting over 1050 organizations including central security agencies, state police, GSTN, banks, social media platforms, and UIDAI. The platform ensures timely exchange of intelligence and strengthens India’s cybercrime prevention mechanisms.
DoT continues to encourage citizen participation and stakeholder engagement to safeguard India’s rapidly growing digital economy while fostering trust and resilience across the financial and telecom ecosystem.