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Google’s Ben Gomes Explains How AI is Transforming Learning

Artificial Intelligence (AI) is steadily changing the way students and teachers approach education. According to Ben Gomes, Google’s Chief Technologist for Learning and Sustainability, AI tools are no longer designed just to provide answers—they are built to guide curiosity, personalize learning, and save educators valuable time.

From Passive Absorption to Active Learning

For decades, education was largely standardized, with students consuming textbooks and lectures in a uniform way. Gomes explained that AI has introduced a new era of “pedagogically oriented” tools. Products like NotebookLM allow students to upload their own syllabus and materials, effectively turning AI into a personalized tutor. This gives learners more control over their study journey instead of relying solely on generic resources.

Igniting Curiosity and Emotional Engagement

Gomes emphasized that the real breakthrough of AI in learning is its ability to encourage curiosity. With features such as Guided Learning within Gemini, AI does not simply hand out answers. Instead, it prompts students to think critically, nudging them toward their own discoveries. This approach transforms education from a compulsory task into what Gomes calls a “joy,” where the process of inquiry is as important as the result.

Teachers as Mentors, Not Just Instructors

While AI provides personalized pacing and handles routine tasks, Gomes clarified that it is not a substitute for human educators. “Almost everyone who has succeeded academically will mention a teacher, parent, or peer who inspired them,” he said. AI frees up time for teachers to focus on inspiration, mentorship, and guiding students through contextual understanding rather than rote memorization.

Bridging the Digital Divide

Concerns about unequal access to AI remain, as many advanced tools depend on devices and connectivity. Gomes countered that technology has historically democratized education. He pointed to the rapid adoption of smartphones in India, where over 800 million people now have internet access. To further reduce barriers, Google is expanding Gemini’s multilingual support, offering features in nine Indian languages along with live translation and captioning. This accessibility ensures that more students can benefit from AI-driven tools, regardless of their background.

A Supportive Role in Lifelong Learning

Ultimately, Gomes envisions AI as a support system that strengthens the three essential pillars of education: content knowledge, emotional motivation, and social interaction. Rather than replacing traditional systems, AI aims to enhance them, creating active, curiosity-driven learners who are better prepared for challenges beyond exams.

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