Efficiency in Handling PMO References and Appeals
Under Special Campaign 5.0, the Ministry processed 521 out of 708 PMO references, ensuring timely attention to matters prioritized by the Prime Minister’s Office. Additionally, 2,002 of 2,479 public grievance appeals have been successfully disposed of, highlighting the Ministry’s dedication to efficient and transparent grievance management.
These achievements reflect the Ministry’s focus on accountability and responsiveness, ensuring that citizens’ concerns are addressed swiftly and effectively.
File Management and Workplace Optimization
As part of procedural improvements, a detailed review of 77,411 out of 2,18,697 files has been completed, contributing to better-organized records and the removal of outdated paperwork. This initiative is designed to streamline office processes and create a more accessible and efficient record-keeping system.
On the environmental front, Special Campaign 5.0 has led to substantial progress in cleanliness and space optimization. Of the 2,289 designated areas, 2,285 sites have been cleaned, and a total of 1,12,691 square feet of office space has been cleared, enhancing the overall workplace environment and promoting a culture of productivity and hygiene.
Creating a Culture of Accountability and Efficiency
Beyond procedural reforms, the campaign seeks to foster a culture of accountability, transparency, and efficiency across all participating organizations. By combining administrative, procedural, and environmental improvements, the Ministry aims to set an example for other government bodies, reinforcing India’s vision of streamlined and citizen-centric governance.
Special Campaign 5.0 is a testament to the Ministry’s proactive approach in addressing both operational challenges and workplace management, ultimately benefiting employees and citizens alike. For more information on government initiatives,
