In a major digital transformation initiative, postal services at Attingal Head Post Office and its network of Sub and Branch Post Offices will be temporarily suspended on July 20 and 21, 2025.
What’s Changing and Why?
According to PIB Thiruvananthapuram, the migration to IT 2.0 will take place on July 22, 2025. To enable a seamless transition, all transactions at Attingal HO, 43 Sub Post Offices, and 102 Branch Post Offices under its jurisdiction will be put on hold for two days prior.
Shri Rahul R, IPoS, Senior Superintendent of Post Offices, Thiruvananthapuram Division, confirmed the development and advised the public to plan accordingly.
The following postal services will be unavailable on July 20 and 21 at the affected offices:
- Mail bookings and parcel dispatches
- Money orders and savings account transactions
- India Post Payments Bank (IPPB) services
- Speed post and registered post bookings
- Insurance and financial services
Alternative Options for Customers
Customers needing urgent postal services during this time are encouraged to visit the Thiruvananthapuram General Post Office (GPO) or its functioning Sub Post Offices.
These offices will remain operational and continue to serve customers without interruption.
Why the IT 2.0 Upgrade Matters
The IT 2.0 initiative is a major leap forward in India Post’s mission to modernize its services. With over 1.5 lakh post offices across India, digitization is essential for improving reliability, speed, and customer satisfaction.
The upgraded system promises:
- Faster processing of mails and parcels
- Enhanced data security for financial transactions
- Seamless integration across branches
- Better customer tracking and transparency
Impact on Rural and Urban Users
With 102 branch post offices affected, the short-term suspension will likely impact rural communities the most. However, this transition aims to benefit these same communities by bringing high-tech postal infrastructure to their doorstep.
It will also empower small businesses and self-help groups (SHGs) that rely on postal banking and logistics for daily operations.
What Customers Should Do
If you have pending postal work or financial transactions in Attingal or nearby areas, try to complete them before July 19, 2025. For emergencies, plan to visit Thiruvananthapuram GPO or check the India Post mobile app for live updates and guidance.
Public Response and Preparedness
While the service disruption may cause brief inconvenience, the public has largely welcomed the move. Many see it as a long-overdue step towards modern postal services in India.
India Post has already issued customer advisories and notices across its network to ensure clarity and cooperation during the switch.
India Post’s Digital Journey
This move is part of India Post’s broader goal to become a digitally empowered service network. With IT modernization efforts like Core Banking, IPPB, and now IT 2.0, India Post is fast evolving into a one-stop hub for communication, banking, and logistics.
Looking Ahead
After the successful implementation of IT 2.0, residents and businesses in and around Attingal can expect faster, safer, and smarter postal services.
India Post’s digital transformation is not just a system update — it’s a symbol of progress and inclusion for all Indians.