One App, Many Services
The RailOne mobile app is designed as a one-stop digital gateway for all passenger services. From booking unreserved UTS tickets via R-Wallet (with a 3% discount) to live train tracking and grievance redressal — all are now available in one place.
The app is available for download on both Android Play Store and iOS App Store. It features:
- Live train tracking and station status
- Unreserved ticketing (UTS) with integrated wallet
- Grievance management and feedback
- Booking for e-catering, porters, and last-mile taxis
- Biometric and mPIN login support
Reserved ticket bookings will continue through IRCTC. However, RailOne is IRCTC-authorised, just like other licensed commercial travel apps.
Earlier, users had to download multiple railway-related apps. Now, RailOne’s lightweight design offers all services in one platform. It even allows single-sign-on access using UTS and RailConnect credentials.
This move aligns with PM Modi’s Vision of a digitally inclusive Bharat , enhancing convenience for millions of daily and occasional travelers.
Modernizing Passenger Reservation System (PRS)
In his address, the Railway Minister also emphasized the need for digital transformation. He highlighted that by December 2025, Indian Railways will roll out a new and improved Passenger Reservation System (PRS).
This modern PRS will support:
- Agile and scalable infrastructure
- Multilingual user interfaces
- Booking speeds of 1.5 lakh tickets per minute
- Query handling up to 40 lakh per minute
- Inclusive design for Divyangjan, students, and patients
It will also include advanced seat selection, fare calendar, and customized ticketing preferences, making railway bookings as smooth as flight portals.
Digital Bharat on the Tracks
RailOne is not just a digital tool. It is part of India’s broader commitment to make public transport smarter, faster, and more accessible. With CRIS leading the backend innovation and IRCTC’s support on ticketing, this new platform represents the future of mobility in India.
Passengers will no longer need to juggle apps for different services. Whether it’s booking a porter, checking train status, or ordering food, it can all now be done on one screen.
Conclusion
RailOne brings India’s vast railway network to your fingertips. It empowers passengers, bridges service gaps, and creates a seamless travel experience.
As India accelerates toward Digital 2047, RailOne could become a blueprint for other public transport platforms, making Indian Railways not just the world’s largest, but also the smartest.