The Department of Consumer Affairs, Ministry of Consumer Affairs, Food & Public Distribution, has achieved a major milestone by awarding 12 Government Approved Test Centre (GATC) certificates to 11 private entities. This move strengthens India’s legal metrology verification ecosystem through a structured public–private partnership framework. The certificates were presented by…
Tag: #ConsumerAffairs
News
NTH, DRDO Sign MoU to Boost Research, Testing Collaboration
In a significant step towards strengthening India’s research, testing and quality assurance ecosystem, the National Test House (NTH) has signed a Memorandum of Understanding (MoU) with the Defence Materials and Stores Research & Development Establishment (DMSRDE), a premier laboratory under the Defence Research and Development Organisation (DRDO). The collaboration aims…
News
₹45 Cr Refunded via Consumer Helpline in 8 Months
The National Consumer Helpline (NCH), a flagship initiative of the Department of Consumer Affairs, Government of India, has significantly strengthened consumer protection by facilitating refunds worth ₹45 crore within an eight-month period. According to official data released on Friday, the helpline addressed refund-related grievances across 31 sectors between April 25…
News
National Consumer Day 2025: Digital Justice Transforms India
India marked National Consumer Day 2025 with a renewed push toward faster, transparent, and technology-driven consumer justice, as the Department of Consumer Affairs showcased significant progress in digital grievance redressal and regulatory enforcement. Celebrated at Bharat Mandapam in New Delhi, the event underscored the government’s commitment to empowering consumers through…
News
Mandatory RSP on Pan Masala Packs from Feb 2026
The Department of Consumer Affairs has amended the Legal Metrology (Packaged Commodities) Rules to require Retail Sale Price (RSP) printing and full statutory declarations on every pan masala pack, effective 1 February 2026. The Legal Metrology (Packaged Commodities) Second (Amendment) Rules, 2025 (G.S.R. 881(E)), withdraw earlier exemptions for small packs…
News
e-Jagriti Transforms Consumer Justice: 2025 Case Surge
New Delhi: India’s unified consumer grievance portal e-Jagriti has emerged as a landmark digital reform in 2025, registering more than 2.75 lakh users and enabling NRIs to file and track complaints remotely. The Department of Consumer Affairs reports 1,30,550 case filings and 1,27,058 disposals up to 13 November 2025 —…
News
India Expands Legal Metrology Rules for Accuracy, Fair Trade
In a move aimed at strengthening India’s measurement verification framework and ensuring fairness in trade, the Department of Consumer Affairs has amended the Legal Metrology (Government Approved Test Centre) Rules, 2013. The new Legal Metrology (GATC) Rules, 2025 significantly expand the scope of verification infrastructure, covering 18 categories of weighing…