The National Consumer Helpline (NCH), a flagship initiative of the Department of Consumer Affairs, Government of India, has significantly strengthened consumer protection by facilitating refunds worth ₹45 crore within an eight-month period. According to official data released on Friday, the helpline addressed refund-related grievances across 31 sectors between April 25…
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National Consumer Day 2025: Digital Justice Transforms India
India marked National Consumer Day 2025 with a renewed push toward faster, transparent, and technology-driven consumer justice, as the Department of Consumer Affairs showcased significant progress in digital grievance redressal and regulatory enforcement. Celebrated at Bharat Mandapam in New Delhi, the event underscored the government’s commitment to empowering consumers through…
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e-Jagriti Transforms Consumer Justice: 2025 Case Surge
New Delhi: India’s unified consumer grievance portal e-Jagriti has emerged as a landmark digital reform in 2025, registering more than 2.75 lakh users and enabling NRIs to file and track complaints remotely. The Department of Consumer Affairs reports 1,30,550 case filings and 1,27,058 disposals up to 13 November 2025 —…
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CCPA Fines Dikshant, Abhimanu IAS ₹8L for Misleading Ads
The Central Consumer Protection Authority (CCPA) has imposed penalties of ₹8,00,000 each on Dikshant IAS and Abhimanu IAS for publishing misleading advertisements and violating consumer rights under the Consumer Protection Act, 2019. The CCPA’s orders, led by Chief Commissioner Smt. Nidhi Khare and Commissioner Shri Anupam Mishra, aim to safeguard…