IndiGo, India’s largest airline by market share, is facing mounting criticism from passengers after a fresh wave of complaints over missing and delayed baggage surfaced amid widespread flight disruptions caused by dense fog across northern India. Several travellers took to social media platforms on Monday to flag baggage delays and…
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MoCA Launches 24×7 PACR to Fast-Track Air Passenger Grievances
In a major passenger-centric reform aimed at improving the air travel experience, the Ministry of Civil Aviation (MoCA) has established a permanent, round-the-clock Passenger Assistance Control Room (PACR) to address grievances in real time. Since becoming operational in early December 2025, the PACR has already resolved more than 13,000 passenger…
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IndiGo Cancels 67 Flights Amid Fog, DGCA Probe Intensifies
New Delhi: IndiGo, India’s largest airline, canceled 67 flights on Thursday, citing bad weather and operational challenges. According to the airline, 63 cancellations were due to dense fog and poor visibility across several airports, while four were linked to internal operational reasons. The disruptions affected passengers in Agartala, Chandigarh, Dehradun,…
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India Grants NOCs to Two New Airlines After IndiGo Crisis
In a significant move to strengthen competition in India’s aviation sector, the Centre has granted No Objection Certificates (NOCs) to two new airline applicants Al Hind Air and FlyExpress. The decision comes in the wake of widespread flight disruptions at IndiGo earlier this month, which exposed the risks of excessive…
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Air India Express Hiring Plan Triggers Pilot Unrest
Air India Express has found itself at the centre of internal unrest after announcing plans to recruit experienced Airbus A320 pilots, a move that has triggered concern and resistance from its existing cockpit crew. Several pilots have warned that fresh hiring at this stage could worsen aircraft utilisation issues and…
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Swift Restoration of Airline Operations MoCA Update
The Ministry of Civil Aviation (MoCA) today issued a comprehensive update on recovery measures following the recent IndiGo operational crisis, saying that domestic air services are stabilising quickly and that passenger convenience and rights remain the government’s foremost concern. The ministry outlined steps including a temporary fare cap, accelerated refunds,…
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IndiGo Crisis Deepens as Mass Flight Cancellations Hit India
India’s aviation sector faced one of its worst disruptions in recent years on Friday after IndiGo, the country’s largest airline, cancelled hundreds of flights across its network. The widespread cancellations, caused by an acute pilot shortage and complications in implementing new flight duty time limitations, have left thousands of passengers…
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Govt Acts After IndiGo Disruption Minister’s Statement
The Union Ministry of Civil Aviation has moved quickly to contain the fallout from widespread IndiGo flight cancellations. In a statement issued on 5 December, Minister of Civil Aviation Shri Ram Mohan Naidu said the Directorate General of Civil Aviation’s (DGCA) Flight Duty Time Limitations (FDTL) orders have been placed…
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Air India Operated A320 Eight Times with Expired Airworthiness
A Tata-owned Air India Airbus A320 flew eight times on November 24–25 despite an expired Certificate of Airworthiness; the aircraft has been grounded and the Directorate General of Civil Aviation (DGCA) has opened an investigation. Tata-owned Air India operated a 164-seat Airbus A320 on eight scheduled sectors during November 24–25…
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SC Questions Pilot Error Claim In Air India 171 Crash Probe
The Supreme Court has expressed concern over the preliminary findings in the Air India flight 171 crash probe, calling the “pilot error” narrative unfortunate. The bench has directed the Centre and the Directorate General of Civil Aviation (DGCA) to respond to a petition seeking an independent inquiry into the June…