The Department of Consumer Affairs (DoCA) has launched the second phase of its nationwide virtual capacity-building programme for Gram Panchayats, aiming to deepen consumer rights awareness and strengthen grievance redressal mechanisms at the grassroots level. The new series, inaugurated on February 13, 2026, is being conducted in collaboration with the…
Tag: #eJagriti
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Consumer Affairs Pushes Faster Justice Digitally
The Department of Consumer Affairs, Government of India, organised a Regional Workshop on Consumer Protection in Patna on 13 January 2026. Officials from Bihar, West Bengal, Jharkhand, and Odisha participated to discuss measures for faster grievance redressal, improved order compliance, and tackling challenges in digital markets, including dark patterns and…
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e-Jagriti Transforms Consumer Justice: 2025 Case Surge
New Delhi: India’s unified consumer grievance portal e-Jagriti has emerged as a landmark digital reform in 2025, registering more than 2.75 lakh users and enabling NRIs to file and track complaints remotely. The Department of Consumer Affairs reports 1,30,550 case filings and 1,27,058 disposals up to 13 November 2025 —…