In a major passenger-centric reform aimed at improving the air travel experience, the Ministry of Civil Aviation (MoCA) has established a permanent, round-the-clock Passenger Assistance Control Room (PACR) to address grievances in real time. Since becoming operational in early December 2025, the PACR has already resolved more than 13,000 passenger…
Tag: #MoCA
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IEPFA Boosts Financial Literacy with Niveshak Didi & CFL
New Delhi : The Investor Education and Protection Fund Authority (IEPFA) has reinforced India’s financial awareness ecosystem through a wide-ranging investor-focused outreach that leverages community networks, postal channels and public awareness drives. Combined efforts under the Centre for Financial Literacy (CFL), Financial Awareness Messages (FAME), Financial Literacy Centres (FLCs) and…
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Swift Restoration of Airline Operations MoCA Update
The Ministry of Civil Aviation (MoCA) today issued a comprehensive update on recovery measures following the recent IndiGo operational crisis, saying that domestic air services are stabilising quickly and that passenger convenience and rights remain the government’s foremost concern. The ministry outlined steps including a temporary fare cap, accelerated refunds,…
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Civil Aviation Minister Opens Crèche at Udaan Bhawan
New Delhi, November 1, 2025: Union Minister of Civil Aviation, Shri Rammohan Naidu, inaugurated a newly established crèche facility at Udaan Bhawan in New Delhi. The initiative marks a major milestone in creating a more inclusive and employee-friendly work environment under the Ministry of Civil Aviation (MoCA). Promoting an Employee-Centric…