The National Consumer Helpline (NCH), a flagship initiative of the Department of Consumer Affairs, Government of India, has significantly strengthened consumer protection by facilitating refunds worth ₹45 crore within an eight-month period. According to official data released on Friday, the helpline addressed refund-related grievances across 31 sectors between April 25…
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National Consumer Day 2025: Digital Justice Transforms India
India marked National Consumer Day 2025 with a renewed push toward faster, transparent, and technology-driven consumer justice, as the Department of Consumer Affairs showcased significant progress in digital grievance redressal and regulatory enforcement. Celebrated at Bharat Mandapam in New Delhi, the event underscored the government’s commitment to empowering consumers through…