I4C and Public Reporting: NCRP & Helpline 1930
The I4C hosts the National Cyber Crime Reporting Portal (NCRP) at cybercrime.gov.in, enabling citizens to report cyber offences online. Complementing the portal is a toll-free helpline 1930 for immediate assistance in lodging complaints, particularly those targeting women and children.
Reported incidents on the NCRP are routed to the respective State/UT law-enforcement agencies for legal action under applicable laws. The model keeps detection and prosecution primarily at the state level while providing centralised coordination and technical assistance.
Financial Fraud Prevention: CFCFRMS & CFMC
The Citizen Financial Cyber Fraud Reporting and Management System (CFCFRMS), launched in 2021 under I4C, has helped curb financial fraud. Officials report savings of over ₹7,130 crore through more than 23.02 lakh complaints handled via the system.
A Cyber Fraud Mitigation Centre (CFMC) brings banks, payment aggregators, telecom providers and LEAs together for rapid action. This public-private interface has been key to blocking fraudulent transactions and stopping fund siphoning in real time.
Forensics and Data Platforms: NCFL, Samanvaya and Suspect Registry
National Cyber Forensic Laboratories (Investigation) in New Delhi and Assam provide early-stage forensic support to investigating officers. The New Delhi lab has assisted in around 12,952 cases to date; the Assam facility became operational on 29 August 2025.
The Samanvaya platform functions as an MIS and analytics hub, enabling interstate data-sharing, mapping of crime networks, and coordinated responses. To date, Samanvaya has supported 1,05,129 cyber investigation requests and helped secure arrests in 16,840 cases.
I4C’s Suspect Registry created with banks and financial institutions has collected over 18.43 lakh suspect identifiers and 24.67 lakh Layer-1 mule account records. Participating entities reported declined transactions worth ₹8,031.56 crore after integrating the registry data.
Training and Skilled Workforce: CyTrain & Cyber Commandos
Capacity building extends to training and skill development. The CyTrain MOOC platform offers online courses for police and judicial officers. More than 1,44,895 officers have registered and over 1,19,628 certificates issued through CyTrain.
Complementing online learning, the Cyber Commando programme — launched on 10 September 2024 — has trained 281 specialised personnel at premier institutions including IITs, IIITs, Rashtriya Raksha University and the National Forensic Sciences University. These cyber commandos form a specialised wing for proactive threat response and protection of critical information infrastructure.
State Support: CCPWC Scheme and Local Capacity
The MHA funds the Cyber Crime Prevention against Women and Children (CCPWC) scheme to strengthen state-level response. Under CCPWC, cyber forensic-cum-training labs have been commissioned across 33 States/UTs and more than 24,600 LEA personnel, prosecutors and judicial officers have received training.
Authorities also conduct ‘State Connect’, ‘Thana Connect’ and peer-learning sessions to share best practices and build investigative capabilities at police station and district levels.
Public Awareness Campaigns and Outreach
Public awareness forms a central plank of the strategy. Campaigns have included radio programmes, caller tunes across telecom networks, cinema and metro advertising, social-media drives, and targeted outreach at large public events like Kumbh and Suraj Kund Melas. I4C’s CyberDost channels and the weekly DD News show ‘Cyber-Alert’ are part of sustained communication efforts.
Impact and the Road Ahead
The Centre’s initiatives have yielded tangible gains large-scale transaction blocks, billions in saved funds and thousands of arrests. Yet officials say continued investment in labs, training, cross-border cooperation and public education will be necessary to keep pace with rapidly evolving cyber threats.
